Click here if you are having trouble viewing this message.
The Resource Newsletter - December 2013
For Microsoft Dynamics GP Users
Dear contact.firstname,

During this time of year we would like to reflect on how grateful we are for having you as our clients.  We feel blessed to have such wonderful and innovative clients who allow us be their trusted technology provider.  After a year of hard work, we hope you take this time to enjoy the holidays with family and friends before starting a new year. 

Merry Christmas and Happy New Year,

The Resource Group
Your Microsoft Dynamics GP Partner

The Age of Customer Service

This is the age of the customer and providing superior customer service has never been more important. If you drop the ball or miss out on an opportunity to impress your customers, then you can be replaced in mere minutes. More often than not, consumers are using their smartphones and tablets to research products and services, the companies that provide them, and reach out to family and friends for recommendations. The businesses that are listening and paying attention to their customers are the ones who will develop meaningful, long-term relationships with their customer base.

As your Microsoft Partner, we want to make sure that your Microsoft solutions are always aligned with your business needs and customer demands. We can provide assistance with updates, training services for new employees, and offer information about the latest add-ons that can make your powerful business technology even more powerful. 

Contact us at 877.287.4760 or email us for guidance with routine maintenance, tips, and other ways to ensure that your team is getting the most out of your Microsoft solutions.
9 New Features in Microsoft Dynamics GP 2013

Microsoft Dynamics® GP 2013 offers several new application features that will make you want to put this upgrade at the top of your priority list. View and bookmark “
Microsoft Dynamics GP 2013 System Wide New Features,” a video posted on the Microsoft Dynamics YouTube channel. In 30 minutes, you can learn about the new features and how to apply them to optimize your use of this important business management solution.

Pam Peterson, Senior Technical Lead with Microsoft Applications Support Team, discusses nine new features in detail. You can learn how to select a printer at the time of printing, improve security enhancements, how to password protect documents, and navigate changes made to the home page and area pages. 

For more information on training or upgrading to Microsoft Dynamics GP 2013, please contact us at 877.287.4760 or complete our
contact us form online.
Hurry, End of the Year Sale Lasts Until December 27

The Resource Group has had an exciting year celebrating our 25th anniversary.  Through December 27, 2013, please enjoy this year end sale from us for your Microsoft Dynamics GP solution.

To take advantage of this sale, please contact your customer account manager for pricing and details.  Call 877.287.4760 or email
Brady CurtisHolly Miller Jones, Craig Mosier, or Jeff Alfers.
Dynamics GP User Licenses

Is your business growing? Want to give more people access to Microsoft Dynamics GP?  Take advantage of the user license promotion.
  • 10% Discount - 2 to 3 users
  • 15% Discount - 4+ users

GL Copy/Paste or AP Copy/Paste

We have developed two great enhancements for your Microsoft Dynamics GP system.  The GL Copy/Paste enhancement allows the creation of a GL journal entry by doing a standard copy and paste function from Excel.  The AP Copy/Paste enhancement also allows copying and pasting from Excel to help you speed up your AP processes.

$900 each ($350 Savings)
$1500 bundle - Includes both GL and AP Copy/Paste

Watch these short videos to see how they work. 
GL Copy/Paste  
AP Copy/Paste 
10% Discount for The Help Desk Support and Service Care Plans

Help Desk Support Plans*
Purchase a Help Desk Support Plan from The Resource Group for Microsoft Dynamics GP and receive a 10% discount on the retails price.  There are 3 levels of support, Bronze, Silver and Gold.  The Help Desk Support Plans can now be purchased on a per-month or per-year basis. 
Learn more about the benefits of each plan.

  Server Care Plan Offering*
The Resource Group is now offering Server Care Plans to help you maintain and optimize your servers.  10% discount on the first year.  Our Server Care Plans help to ensure your Microsoft Dynamics GP system is running at optimum performance. You can now order this plan online.

*This promotion is for new plans or for upgrading a current plan to the next tier only. Server Care Plan monthly plan minimum is 6 months for discount.
Experience the Value of Microsoft Convergence
Register by January 9 to Save $300

The Resource Group invites you to join us at Convergence® 2014, the premier Microsoft Dynamics event of the year! Each year, Convergence brings customers and partners from around the globe together, and offers them the opportunity to be part of the international Microsoft Dynamics community. The Resource Group is excited to be your host and to show you innovative ways to make the most of your Microsoft Dynamics investment.

Attending Convergence delivers real business value to your company through:
  • Solution optimization.
    Discover how you can maximize the capabilities of your Microsoft Dynamics solutions across all areas of your business.
  • Active learning.
    Get a first look at the latest Microsoft Dynamics products and technologies, and explore strategy and future plans for your Microsoft Dynamics GP.
  • Networking opportunities.
    Build key business connections with peers, industry experts, and Microsoft representatives.
Learn more or get registered today!  Click here.
Microsoft Dynamics GP Training Classes

Make it your New Year's resolution to become an even stronger user in Microsoft Dynamics GP by attending one of our classes.  Each class in instructed by our consulting staff who has years of experience implementing the solution. 

SmartList Builder with Excel Report Builder
January 15, 2014
8 AM - 5 PM
Register now

Management Reporter
January 21-22, 2014
8 AM - 5 PM
Register Now

Introduction to Microsoft Dynamics GP
February 12, 2014
8 AM - 5 PM
Register Now

Visit our online class schedule to view more classes such as General Ledger, Fixed Assets, Receivables and Payables Management.

The Resource Group team headed out in the cold on Sunday, December 8th to participate in Seattle's Jingle Bell Dash which benefits the Arthritis Foundation!  read more
The Resource Newsletter is brought to you by The Resource Group, a Microsoft Dynamics Gold partner. If you have any questions or suggestions, please contact us at 425.277.4760 or email us at
Join Our Social Network:
The Resource Group | 600 SW 39th Street, Suite 250 | Renton, WA 98057 | 425.277.4760 |
Update your subscription preferences or opt out here.